Author: vivekbedi

No Two Customers Are Alike: How to Build Digital Products that Work for All

When Northwestern Mutual embarked on a transformation to create the ultimate client experience, my team’s responsibility was to build the company’s first-ever set of mobile apps for clients. Research suggested that one target group of advisors and clients wanted a mobile app – and we assumed they would be our highest adopters. Much to our…

How to Deliver Remarkable Experiences for Every Generation

“Whether your clients swipe, type or print, all their voices should be heard to build meaningful products.” Thanks Argyle for this powerful piece and opportunity to share our story. http://bit.ly/2UV5hts

She has these 5 Traits? Hire Her on the Spot.

Great piece by Kimberly Zhang at Under30CEO. Very true, if she has these 5 traits you need to hire her ASAP! Thanks for the mention team. hashtag#productmanagerhashtag#emotionalintelligence  Read more about it here.

“Chicago Creative Lab”

Who benefits when our Chicago-based advisors and the digital team come together? Our clients. Thank you Corey D. McQuade, CLU, Toby Eng, CLU, ChFC, CFP, Steven L. Braun and the entire Chicago team for hosting our creative workshop. hashtag#teamwork

“Why I Hire Product Managers Based on Emotion Over Experience”

If you’re a product manager, you’ve probably been asked to work on a project within a tight deadline, which means putting in extra hours late-night and weekends. When that happens, who are the people you want on your team? What adjectives would you use to describe them?

When I asked these questions at a talk I gave at Product School, the answers were not smart or successful. The adjectives were patient, flexible, thoughtful, collaborative, empathetic, and even funny. That’s because if you’re going to spend that much time with people in close quarters, you better like them and get along.

With product managers, the softer, more compassionate side, is extremely important because…

“Read the entire article on medium below.”

https://medium.com/pminsider/why-i-hire-product-managers-based-on-emotion-over-experience-e13c184c7e51

“NM’s NY Digital Day Keynote”

Our NY-based Northwestern Mutual advisors have grit, heart, and passion. Their feedback is leading the way to shape our digital experience for our clients. Thanks Matt Russo, CLU and Renat Basal for having us share our digital strategy. hashtag#teamwork hashtag#digitalstrategy

“NM’s Washington DC Digital Forum”

“Co-creating with advisors to build our digital future together is our key to success.” Thank you Leo Tucker, Jr. CLU, CLF and Elizabeth Wolf, CLF for letting us share our digital future plans with the team. hashtag#teamwork

“Emerging Technology Summit Chicago” Keynote

“To truly disrupt your organization, prioritize the team above the project and product. The rest will fall into place.” Thanks Technology Executives Club for letting us share Northwestern Mutual’s digital story at the Emerging Technology Summit in hashtag#Chicagoland. hashtag#leadership hashtag#digitaldisruption hashtag#emergingtechnologies

5 Ways to Avoid Analysis Paralysis and Make Bolder Moves

Companies turn to their leaders to make the big decisions – the judgement calls that can affect thousands of employees and customers. I’ll tell you from experience – it’s easy to get stuck in analysis paralysis. The fear of making the wrong move can be a massive weight on a leader or a team. When…