Thank you Forbes for highlighting my piece of bringing together the speed of a startup culture with the values of a corporate culture. The blended culture has lead to remarkable experiences for our clients. To be big it’s important to start small! https://www.forbes.com/sites/forbestechcouncil/2019/11/07/to-make-a-big-transformation-you-have-to-start-small/#1b06ccae1277
Shadow sessions help determine how users really use experiences, what they do not use, and even where their pain points are. Many times I have found shadow sessions show useful insights that even data cannot show. Thanks for mention Forbes Technology Council. hashtag#experienceshashtag#userdesign Read more about the article here.
Thanks for the mention Forbes Technology Council and yes being a strong storyteller and good listener are key to communicate complexity! hashtag#technologyhashtag#communications Read more about the article here.
When Northwestern Mutual embarked on a transformation to create the ultimate client experience, my team’s responsibility was to build the company’s first-ever set of mobile apps for clients. Research suggested that one target group of advisors and clients wanted a mobile app – and we assumed they would be our highest adopters. Much to our…
“Whether your clients swipe, type or print, all their voices should be heard to build meaningful products.” Thanks Argyle for this powerful piece and opportunity to share our story. http://bit.ly/2UV5hts
Great piece by Kimberly Zhang at Under30CEO. Very true, if she has these 5 traits you need to hire her ASAP! Thanks for the mention team. hashtag#productmanagerhashtag#emotionalintelligence Read more about it here.
If you’re a product manager, you’ve probably been asked to work on a project within a tight deadline, which means putting in extra hours late-night and weekends. When that happens, who are the people you want on your team? What adjectives would you use to describe them?
When I asked these questions at a talk I gave at Product School, the answers were not smart or successful. The adjectives were patient, flexible, thoughtful, collaborative, empathetic, and even funny. That’s because if you’re going to spend that much time with people in close quarters, you better like them and get along.
With product managers, the softer, more compassionate side, is extremely important because…
“Read the entire article on medium below.”
https://medium.com/pminsider/why-i-hire-product-managers-based-on-emotion-over-experience-e13c184c7e51
Companies turn to their leaders to make the big decisions – the judgement calls that can affect thousands of employees and customers. I’ll tell you from experience – it’s easy to get stuck in analysis paralysis. The fear of making the wrong move can be a massive weight on a leader or a team. When…
“I suggest you spend more time listening first if you want to be successful at this company.” I was only a few weeks into the new job when a top financial advisor was visiting my office. I was eager to meet him—so much so that I started our meeting by diving right into our plans…