Today, I joined an all-star team on a panel at Finovate on an exciting discussion around delivering the next generation in customized customer experience. I took part in a dynamic panel today with leaders across startups as well as big companies came together. We answered many questions that challenged what the future of the digital…
Wow, what a turn-out of over 1500+ product professionals in NYC area for ProductCon 2019. It was remarkable meeting so many aspiring product oriented folks. The future of product in NYC looks so bright. Watch my talk here.
“To build exceptional customer experiences, build with clients and not just for them.” Thanks to Argyle for allowing me to share how my team and I at Northwestern Mutual obsess about co-creating products with our clients and advisors.#ArgyleCXhashtag #customerexperience#cocreation # hashtag#cx
Our NY-based Northwestern Mutual advisors have grit, heart, and passion. Their feedback is leading the way to shape our digital experience for our clients. Thanks Matt Russo, CLU and Renat Basal for having us share our digital strategy. hashtag#teamwork hashtag#digitalstrategy
“Whether your clients swipe, type or print you need to build a remarkable consumer experience for all generations. Make time to research all of them and strive to enhance everyone’s experience at once.” Thank you Argyle for letting me share our story as the keynote at the consumer experience leadership forum. hashtag#ArgyleCX hashtag#leadership
“While balance is important, product teams have to be sure that they’re continuously iterating and making forward progress.” This and many other topics discussed as I was a part of a panel alongside some great leaders on how to balance innovation while dealing with legacy products. Read more.
Today, I had the opportunity to present as the keynote speaker at World Product Day at CapOne Labs in New York. The event is organized by ProductTank and brings together leaders in the industry from across 43 countries for one day to discuss product advancements.
I am so proud of the team as they shared with an aspiring set of product managers on how to disrupt cultures. We talked about how a startup culture came together with a big company culture and found a new “third” blended culture that is delivering amazing experiences.
Today I had the privilege of being a part of a panel to an audience of digital innovation change agent leaders across the world for the #phillipmorris team. The panel was geared at how to disrupt and innovate the culture of a big company. I had a great time sharing my thoughts along side @theproductguy and @ThorErnstsson with the…